Restart action not working on RHEL 6.5

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1

(imported topic written by RobG1)

I’ve been using the IEM rest functions to upload and execute multiple action groups with various security patch fixlets. The last action of a mag is,

<
MemberAction> 
                   
<
Title>
Restart
</
Title> 
                   
<
Relevance>
true
</
Relevance> 
                   
<
ActionScript 
MIMEType="
application/x-Fixlet-Windows-Shell">
restart 1
</
ActionScript> 
                   
<
SuccessCriteria 
Option="
RunToCompletion">
</
SuccessCriteria> 
                   
<
IncludeInGroupRelevance>
true
</
IncludeInGroupRelevance> 
           
</
MemberAction>

Which restarts the client VM.  This has worked fine on RHEL 6.4 and Win2k8 systems, but it does not appear to
be working on another REHL 6.5 test system.  When this action runs, the VM does not restart as it should. IEM shows 
the following action status for it, 
 
           <
MemberActionResult 
Resource="
http://myhost:52311/api/action/6473/status"> 
                   
<
ActionID>
6473
</
ActionID> 
                   
<
Computer 
ID="
11987977"> 
                           
<
Status>
Waiting for restart to complete action.
</
Status> 
                           
<
State 
IsError="
0">
22
</
State> 
                           
<
ApplyCount>
1
</
ApplyCount> 
                           
<
RetryCount>
1
</
RetryCount> 
                           
<
LineNumber>
2
</
LineNumber> 
                   
</
Computer> 
           
</
MemberActionResult>


The bes client log shows,

At 13:20:19 -0500 -

ActionLogMessage: (group:6469,action:6472) ending sub action

At 13:20:19 -0500 - actionsite (http://sitetemsrv1b.sandbox.watson.ibm.com:52311/cgi-bin/bfgather.exe/actionsite)

Not Relevant - 12002:2014086604:RHSA-2014:0866 - Samba and Samba3x Security Update - Red Hat Enterprise 6.0 (SERVER/WORKSTATION) (x86_64) (fixlet:6472)

At 13:20:19 -0500 -

ActionLogMessage: (action:6469) Action signature verified for Execution

ActionLogMessage: (action:6469) starting sub action

ActionLogMessage: (group:6469,action:6473) ending sub action

At 13:21:02 -0500 - Patches for RHEL6 Native Tools (http://sync.bigfix.com/cgi-bin/bfgather/patchesforrhel6nativetools)

Fixed - RHSA-2014:0866 - Samba and Samba3x Security Update - Red Hat Enterprise 6.0 (SERVER/WORKSTATION) (x86_64) (fixlet:2014086604)

At 13:21:20 -0500 - actionsite (http://sitetemsrv1b.sandbox.watson.ibm.com:52311/cgi-bin/bfgather.exe/actionsite)

Not Relevant - Restart (fixlet:6473)

If I am reading it correctly, the restart fixlet, action 6473, was processed and then found to be no longer relevant.

Is there a client config option that could disable the restart function?

Is the restart function known to work on RHEL 6.5 with Client version 9.1.1082.0 built for RedHat 5 x86_64?

Thanks,

Rob

2

(imported comment written by RobG1)

I thought this issue was unique to one system I now have it happening on a RHEL 6.4 system.

The BES logs on the client indicate the restart action was taken, but no restart did occur. Is there a way to debug whether iem is not actually executing the “restart 1” specified in the action of if the OS is ignoring it?

Thanks,