(imported topic written by supertech91)
Hey guys, currently i have about 400 bes client installed in our environment and i am trying to do audit on the system and removing software. 24hr ago i did a removal of a software and went back to see if the software was removed or not through the reporting process of bigfix, it looked like it wasnt updated. How long does it take for bes client to update the status of the computer, and can we speed up the process? If so, how?
Thanks in advance.
(imported comment written by SystemAdmin)
Supertech,
Start by finding the retrieved property you are using the Tools->Manage Properties dialog. Here, you should find a reporting interval that controls how often the client’s evaluate and report updates for the property.
What property are you using and what is that evaluation interval?
Tyler
(imported comment written by supertech91)
Tyler Duni,
Thanks for such a quick reply, i am looking under " Installed Application - Windows" . I am fairly new to bigfix and i do not know how to change the interval, looks like right now its set for default 1 day i think, how do i confirm and change it?
Thanks
(imported comment written by SystemAdmin)
You should confirm that under ‘Activated’ for this property it says either ‘Globally’ or ‘Locally’. Globally means all clients report for the property, locally means only a subset of clients report for it (and your particular computer may not be anymore…).
This property is part of the analysis, ‘Application Information (Windows)’ analysis which is published by BigFix. Since it is created by BigFix you aren’t allowed to change the report interval. If you want to, you can create a copy of our analysis and then change the report interval as desired, be sure to de-activate the original analysis if you do this. You could also create a custom copy of that particular property in the manage properties dialog.
(imported comment written by supertech91)
Ok,
That seems to work, i am able to create another analysis and change the time. There is another issue that i am running into where i have currently a total of 400 computers but every time i create a deployment software fixlet it and aim it to all computers, it doesnt seem to update right away, it keeps adding a few computers ever so few minutes. I have created a flixlet to run a bat file and of 400 computer it shows 22/400 right when i first started. How do i make it so that it will automatically shows up 400/400. Every thing seems to take quite a bit to add up on the actual number of computers i can apply this to.
(imported comment written by SystemAdmin)
New Fixlets are assumed to be ‘Not Relevant’ until a client has evaluated the fixlet and reported back relevant for it. So, if you make a ‘true’ Fixlet that is going to be relevant on all computers, the expected behavior is for the applicable computer count to be 0/400 after creation and than trickle up to 400/400 over time. You can deploy actions prior to clients reporting back on the Fixlet and the clients will run the action as soon as they get it but you have the same issue as with the Fixlet, things don’t happen until the clients get the data and report back on it. We don’t do server side computation and rely on a distributed computing model instead (for performance and accuracy) so you must wait for computers to check in before you know what is happening in the world.