Removing "MASE" from VirusScan 8.0i

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(imported topic written by WVUTech0591)

Help Please

Im probably overthinking this but how can i use BF to complete this task. From the McAfee knowlege base I have been directed to do the following.

To remove MASE from VirusScan Enterprise 8.0i, type the following at a command prompt:

Folder install location

\csscan.exe /UninstallMAS

The default installation location is C:\Program Files\Network Associates\VirusScan

Ive verified the location and that it works from the cmd prompt. How can i do this within Bigfix? I tried the below action script and it failed. Any help is appreciated.

runhidden “c:\Program Files\Network Associates\VirusScan\csscan.exe /UninstallMAS”

Thanks!

2

(imported comment written by BenKus)

Hi WVUTech05,

This is very close, you need to change the quotes a bit to be:

runhidden “c:\Program Files\Network Associates\VirusScan\csscan.exe” /UninstallMAS

Or… better yet, wait until the command has completed before returning updated Fixlet status:

waithidden “c:\Program Files\Network Associates\VirusScan\csscan.exe” /UninstallMAS

Ben

3

(imported comment written by WVUTech0591)

I tried the changes in the proposed solution and still no luck. Any ideas of why this might be? It seems that this should be really straight forward. Sorry to keep bothering you guys!

4

(imported comment written by jessewk)

I see 2 things right off the bat…

First, see if you get any error messages if you use the ‘wait’ instead of ‘waithidden’.

Second, you might need to run in a different user context using RunAsCurrentUser. There are a few examples on the forum.