Remote Control LDAP Group Search

Hello

I am able to make a anonymous LDAP connection in remote control. When I do the group search I get the error groups not found because of the anonymous search. If I configure my service account in the connection part 1 the ldap connection fails. I have used username@domain and domain\username but nothing works. I know the account is good as I use it for my various BigFix server services. Not sure how to proceed.

Go through the documentation

Does that account have rights to logon?
Look into: Enable Service Logon