Relay download not work

Usage and Config Platform
1

(imported topic written by var91)

hi @all,

I have a strange phenomenon.

Today I wanted to distribute my own created Fixlet “Planta 1.0 - Installation” on a Windows 7 Client. The Fixlet was running perfectly last week.

I started the distribution with a message popup, but nothing happens.

The state is always pending…

I create a new fixlet with the Software Wizard in the console with the same msi File and the same installation commands.

If I start the distribution again. Nothing happens and the state is always “Pending Downloads”

This is the hole logfile from the Windows 7 Client -->

Take focus on:

Relevant - Planta 1.0 - Installation (fixlet:1080)

At 13:07:38 +0100 -

ActionLogMessage: (action 1080 ) Action signature verified

DownloadsAvailable: checking for ‘http://atbigfixrhlsr03.wuestenrot.at:52311/bfmirror/downloads/1080/0’

DownloadsAvailable: false (action id 1080)

At 13:07:39 +0100 -

GatherActionMV command received. Version up to date, gathering skipped.

At 13:07:42 +0100 -

Report posted successfully.

I test another Fixlet “Internet Explorer 9 - Installation” it works fine over the same relay!!!

Than I look at the relay and saw --> /var/opt/BESRelay/wwwrootbes/bfmirror/downloads/sha1/02607cb11b3486a515ca2c061dd8d3fae48723df

it is the same as for the Internet Explorer Fixlet, see in 20110325.log File.

Than I search for the number for the Fixlet “Planta 1.0 - Installation” --> on the Linux RH “find / -iname c49766a19378a940b937c915410e5fb35ab9fe82” there is nothing found…and so in the TEM Console the state of my distribution is “Pending Downloads” since 1 hour.

That means other Fixlets work find over the same relay and the Fixlet “Planta 1.0 - Installation” have a problem.

Please help me.

Thanks

2

(imported comment written by var91)

Client log file 20110325.log

3

(imported comment written by BenKus)

This means that the relay doesn’t have the download yet. Check the status of the action in the Console. Does the action say that the download is cached on the server?

Ben

4

(imported comment written by var91)

hi,

yes the file and directory is on the BES server.

Yesterday I deleted the directory and file on the BES Server and also the fixlet.

i made a new one and no it works (I get a new sha1 number) , but i not understand why I get tis error before???

Thanks