Hi @michele.t and @sergio_tarchi
I figured out why the baseline was not applicable even though the relevance checked out. It was a rookie mistake on my part. It turns out, I placed the baseline in a site where some of my devices were not subscribed. After subscribing them to the site, they became applicable.
I was able to remotely reimage a test machine. However, came across a different issue. Once the OS is installed and booted, it fails to get the next action because it’s not joined to wifi. I expected this. However, once joined to wifi, it still is unable to move on to the next step. I’m seeing an error
"Failed to register to the Authenticating Relay with provided password." Looking at the registry, I still see
_BESClient_SecureRegistration key and there is an obfuscated string. After manually replacing it with the password in clear text, the BES client successfully starts up.
The password is definitely not something we can provide to the end user. Also, while apps, users and other data were erased (expected), the
BES Client directory in
C:\Program Files (x86)\BigFix Enterprise was preserved - I see logs from the past week. It would actually be preferable if the BES Client can be reinstalled during this process. I want to clear all existing computer settings from these devices and I think I can use the reinstall to set the secure registration password. Do you or anyone else know how this can be done with the reimage baseline?