Problems with Upload Manager

(imported topic written by bolobi91)

HI,

Can you please help.

I am having a problem with the Archive Manager. I am trying to upload files from the clients to the server, There files where able to be copied throughout to the temp folder on the server but never extracted to the sha1 folder.

Your assistance will be highly appreciated.

(imported comment written by JasonHonda)

Is the file large. Maybe exceeding limits set by _BESRelay_UploadManager_CompressedFileMaxSize or _BESRelay_UploadManager_BufferDirectoryMaxSize on the server?

(imported comment written by bolobi91)

Thank you very much for you response. I didnt set both this settings on the server. It worked initially for couple of days, ANd i dont know what went wrong from there… I assumed that if not set then it will take any size… Thanks…

(imported comment written by bolobi91)

I have increased both this settings (_BESRelay_UploadManager_CompressedFileMaxSize and _BESRelay_UploadManager_BufferDirectoryMaxSize on the server) but stil the files dont go thru. The files size is small only around 209 KB.

(imported comment written by bolobi91)

The files to get to the temp folder int the server but never to the sha1 folder.

(imported comment written by JasonHonda)

I’m not sure what is causing it to not extract. Looking in the documentation, once the upload completes the temp folder, and the file integrity is verified, it should extract to the computers folder underneath the sha1 folder.

(imported comment written by bolobi91)

Thank you very much for your response Jason…

The problem was on my side. a system account did not have permissions to write on this folder, I guess it was removed when a share was created. I got it to work now.