Problems installing on RHEL 6 AWS

(imported topic written by Kirk_R)

Hello,

Trying to install Endpoint Manager on Red Hat Enterprise Linux 6.5. This is provisioned on Amazon EC2, using Red Hat Enterprise Linux 6.5 (PV) 64-bit AMI. Installing from the IEM-9.1.1082-Linux-DB2.tgz bundle. It’s looking like it installs DB2 correctly, but setup.sh eventually errors out with:

Info: Evaluation License successfully generated.

Info: Creating the Database for Server Component, please wait …

Error: An error occurred while creating the Database for Server Component.

Error: Unable to proceed with the installation of ‘IBM Endpoint Manager’. Refer to the installation log file ‘/var/log/BESInstall.log’ for additional details.

Contents of /var/log/BESInstall.log:

DB20000I The UPDATE DATABASE CONFIGURATION command completed successfully.

DB20000I The UPDATE CLI CONFIGURATION command completed successfully.

DB20000I The SQL command completed successfully.

DB20000I The SQL command completed successfully.

DB20000I The SQL command completed successfully.

Error: An error occurred while running the command ‘runBesAdmin -preinstall’

Exit Code= 1

Error: Unable to proceed with the installation of ‘IBM Endpoint Manager’. Refer to the installation log file ‘/var/log/BESInstall.log’ for additional details.

Can’t see any obvious errors in system logs, server has plenty of disk, etc. Any help would be greatly appreciated. Thanks!

Error: An error occurred while running the command ‘runBesAdmin -preinstall’

Exit Code= 1

I have this same error message now. How do you solve it