Post action messages or display messages fail

Hello ,

I am trying to send tasks to laptops with post action or with message. if i sent it to laptop and user is remoting to another machine , “display messages” is not displayed unitl last 5 minutes. User only see display message when he clicks “view posponed action” panel.

If user didn’t remote any machine, he can see display messages .

how can i show display messages when user have an remote desktop from his laptop ?

Hello , do you have same problem about this situation? By the way i opened a case to hcl.

Can you be more specific about your BigFix version and the OS and version?

Bigfix client and server version is 9.5.10 , os version mostly1803 windows 10

There have been some fixes made in this area in later versions. You can see some of the changes in the following: https://support.bigfix.com/bes/changes/fullchangelist-95.txt

There was at least one in 9.5.14 related to this area but with baselines. The best support will come through your case though.

Hello Alan,

Which message did you see in changelist? I didn’t see