I got the email that the patches for Windows site was updated yesterday 8/9/2023 to site 4252 with all the new Office 365 releases yesterday, but my site has not updated from 4251 yet.
Released on 8/9/2023:
Published site version:
Site Name: Patches for Windows
Version: 4252
I have forced a gather this AM, but still at site 4251. Has the site been released or has it been held up? Is this an issue on my end?
Thanks,
Scott
The following article can be helpful to check/validate site versions vs. what is available: https://support.hcltechsw.com/csm?https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0095146
That said, the site has been released, yes, and is currently at v4252.
This article can help with some troubleshooting steps (particularly the Gather Status Report and GatherDB log) if you’re still not seeing the latest version being gathered in your environment: https://support.hcltechsw.com/csm?id=kb_article&sysparm_article=KB0023202
All my sites are gathering except for this site:
Failed:
Id: 2 Date: Thu, 10 Aug 2023 16:33:26 +0000
Url: http://sync.bigfix.com/cgi-bin/bfgather/bessecurity
Error Message: 2: class ZlibError
Which is just the site I am looking to update:
Type External Content Site
Current Version 4,251
Gather URL http://sync.bigfix.com/cgi-bin/bfgather/bessecurity
Publisher BigFix, Inc.
Any ideas with that error message?
Thanks,
Scott
It may be worth following up with BigFix Support to troubleshoot this one further.
That said, in the interim, attempting to gather the site via the Airgap process (https://help.hcltechsw.com/bigfix/11.0/platform/Platform/Config/c_airgap_tool_use.html), may be helpful (if it works, it narrows the scope of potential causes, as well as brings the site up to date).
I opened a case and waiting to hear back, but it appears to have been on your side. The next version updated correctly 4253.
Thanks,
Scott