Office 2016 update wrong SHA1

[MartijnG]

I’ve tried running the action “This action’s source is the Fixlet message “Office 365 Version 16.0.7369.2102 Available - First Release of Deferred Channel - Office 2016 (Dutch)” in the “Patches for Windows” site.”

but it fails on

i641043.cab
Failed
[-]
[+] Download error: "Error processing completed download: Requested sha1 397cd5126865acdcd1a60c0c23a3e9a430a83144 does not match actual sha1 a13573a17fb439ee73345d95e3ee45ec804a80b9"
Download requested on server:
URL: http://officecdn.microsoft.com/pr/b8f9b850-328d-4355-9145-c59439a0c4cf/office/data/16.0.7369.2102/i641043.cab
Hash: (sha1)397cd5126865acdcd1a60c0c23a3e9a430a83144
Size: 693343 bytes
Next retry: 8 minutes. Retry now

i321043.cab
Failed
[-]
[+] Download error: "Error processing completed download: Requested sha1 3f6aa0a04f551dd54cb8026de448d0a77fa05179 does not match actual sha1 dda93ef04e81ba99ead0150a58352bdff581688f"
Download requested on server:
URL: http://officecdn.microsoft.com/pr/b8f9b850-328d-4355-9145-c59439a0c4cf/office/data/16.0.7369.2102/i321043.cab
Hash: (sha1)3f6aa0a04f551dd54cb8026de448d0a77fa05179
Size: 662783 bytes
Next retry: 8 minutes. Retry now

the english version has the same problem the other files download without trouble

[Aram]

Hello @MartijnG, please open a PMR for such issues to ensure quick and proper resolution.

How to ask for IBM product help: PMRs, RFEs, and more

RFE = Request For Enhancement PMR = Problem Management Record. Also known as a Service Request (SR). The terms are interchangeable This is the general approach I would recommend: Create a forum post here as you start your investigation and gather data so that others are aware of the issue. Post links to any relevant documentation you are using to investigate / try to work around the issue. This will also give others an oportunity to add to the discussion and suggest fixes, particularly if…

[chowky]

Hi @MartijnG I am not sure if this is related to another issue we are currently looking at.

We have been working with Microsoft to resolve this issue. In the meantime, if the error is still happening, try the following workaround (but also open a PMR so we can track which customers are still facing this problem): https://www.ibm.com/developerworks/community/blogs/a1a33778-88b7-452a-9133-c955812f8910/entry/SHA1_and_file_size_mismatch_might_cause_some_Office_365_Fixlets_to_fail