Offer Box on user's machines pops up too early

(imported topic written by KimberlyNNH91)

Hi,

I like to send Java updates out using an Offer Box to give the users the opportunity to finish what they are doing in IE and close it. I set the Offer Box up on Wednesday to deploy the software on Thursday morning and people started getting the “B” in the system tray on Wednesday afternoon. I expected and wanted the offer not to show up at all until Thurday morning. Did I miss a setting?

thank you!

(imported comment written by BenKus)

Offers should appear when the offer is relevant and the constraints are satisfied… Can you paste the action summary results with the action configurations from the action?

Ben

(imported comment written by KimberlyNNH91)

Not sure how much of this you needed.

Any help sorting this out is greatly appreciated!

<?xml version="1.0" encoding="UTF-8"?> Java Runtime Environment 6 update 24 Available (JRE 6 Installed)

<![CDATA>

download http://www.sun.com/MANUAL_BES_CACHING_REQUIRED/jre-6u24-windows-i586.exe

continue if {(size of it = 16525088 AND sha1 of it = “e9d8c7c1f7722243a570a6d7f1e357aecb950679”) of file “jre-6u24-windows-i586.exe” of folder “__Download”}

// Note: update .exe will restart service automatically

if{exists running service “JavaQuickStarterService”}

delete __appendfile

delete stop_javaquickstarter.bat

appendfile net stop JavaQuickStarterService

move __appendfile stop_javaquickstarter.bat

waithidden stop_javaquickstarter.bat

endif

waithidden __Download/jre-6u24-windows-i586.exe /s /norestart

action may require restart “e9d8c7c1f7722243a570a6d7f1e357aecb950679”

Java Update

true

This is a security update. Please close Internet Explorer and click “take action” to install the update. Thank you

false

false

false

RunAutomatically

Interval

P1D

false

true

Do not open Internet Explorer until you see the message that the update has completed

true

09:00:00

14:59:00

true

PT22H3M10S

true

P30DT4H49M10S

false

NoRequirement

AllUsers

false

false

false

false

false

false

true

true

Security update

<![CDATA>

false

(imported comment written by BenKus)

I can’t tell for sure from this export, but it might be that you used the “run between” instead of the “start time”… I think (but I will need to double-check) that the clientui should appear at the “start time”…

Ben