Not able to update to version 8.2

(imported topic written by JRigas)

Hey everyone,

I was wondering why the fixlet for upgrading the server to version 8.2 is not available?

It is a TEM server with its DB on a remote server, could this be the reason?

I was able to update the installer folders though.

Do 8.2 clients and relays work with a 8.1 server?

(imported comment written by BenKus)

It should be available… There are sometimes different Fixlets for upgrading the server, can you check the “BigFix Management > BES Deployment Upgrade > Server” area?

Ben

(imported comment written by JRigas)

The update is in the list, but not relevant.

I have checked the relevance, and it fails on the line where it checks of services are running as a localsystem account.

The BES root server service is running as a proxy user, to have internet access.

Should I just edit the relevance?

(imported comment written by BenKus)

Strange… Maybe you should try to update your server manually?

Ben

(imported comment written by JRigas)

I downloaded the files manually, put them in the sha1 folder and changed the user BES root server was running on to localsystem.

The update became relevant, and ran succesfully.