No WebReports when launching

We have BigFix installed on windows, with a SQL Database.

When checking the diagnostics, the web reports is running

When we select Tools > Launch Web Reports we get the following message

No Web Reports Servers are aggregating this database.

Any idea what we need to do please.

Hi @dre1483, please review this support document to see if this is your issue:

Thank you, that worked. Thanks for the quick response.