(imported comment written by kevin_friedheim)
Hi guys,
Q: can run the import task manually? If so, how?
A: I answered this here (http://forum.bigfix.com/viewtopic.php?id=9263)
Q: If I run a scan right after another scan has completed, will the import task still run?
A: Yes, the scans will all be consumed.
Q:what the “set archiver intervalseconds=xxxx” (or something like that) in the log file of the client means when the importer is running?
A: Basically, it resets the interval at which stuff gets uploaded from the client (endpoint) to the server – in this case, we want the scan file to be uploaded right away via the Archive Manager (source: http://support.bigfix.com/product/documents/Upload_Manager_70_090602.pdf).
Q: How can you tell bigfix not to skip over assets even if they’ve been discovered before? Or is there something else I may be doing wrong?
A: Here are some useful and informative links on how it all works and what steps you can take to configure…
http://support.bigfix.com/cgi-bin/kbdirect.pl?id=1623
http://support.bigfix.com/cgi-bin/kbdirect.pl?id=1624
Finally, I think both of you are seeing a very troublesome issue that has been around for some time - that is, if you have a firewall on the endpoint, nmap returns results to the Unmanaged Asset Importer Tool that look as though a TEM Agent is installed on the endpoint (e.g. Port 52311 is showing up as Open/Filtered).
If you wanted, you could set the registry key filteroutclients to 0 under HKLM\SOFTWARE\BigFix\Enterprise Server\AssetDiscovery\NMAP - this will tell the Unmanaged Asset Importer to show clients that have the TEM Agent installed and reporting in addition to those that are not (thus getting around the firewall issue). See http://forum.bigfix.com/viewtopic.php?id=1357 for another possible work around.