New to BigFix - Need urgent help please

(imported topic written by lara40091)


Just joined a company and have been tasked to expand bigfix across europe and asia and setup/create fixlets etc.

They do not seem to have any documents on hand so I was wondering if anyone can point me to the place on IBM website or the old Bigfix site that has detailed documentation on the below:

  1. How to setup a relay server?

  2. How to create fixlets manually and also any new patching that Microsoft release.

  3. How to create any kind of fixlets - I want to roll out service packs and HP PSP updates via Bigfix as well.

  4. How to administer users and best way to utilize Bigfix

I know there are a few questions but am really new to this so any help would be beneficial!

The company seem to have to have had non interest in bigfix for about 3 years now and just recently they have had a major audit point come out in terms of patching - so really need to get this all fixed as soon as possible.

Thanks and look forward to replies.



(imported comment written by SystemAdmin)

Best practice is to search this forum for what you are looking for.

Also, use the suppoort site:

(imported comment written by BenKus)

Our wiki is a great place to look at too:


(imported comment written by lara40091)

wiki is brilliant!

Thanks a lot for that.

found some videos on youtube on it that helps a lot. Wish there were more!

Thanks for all the help.