Msi install problem

Content Authoring
1

Hi I am trying to deploy a msi file through bigfix. I created a fixlet.
With these lines i can able to install appliacation but when i checked it is not installing for example it is not showing on add or remove section.
But when i run this msiexec command with admin rights on cmd there is no problem. If i run this msiexec on standart cmd screen it is not installaing. Normally bigfix using system user which has admin rights. But we couldnt figure out problem.

"action uses wow64 redirection false

delete __appendfile
appendfile msiexec /i “C:\BigfixDownload2\FileOrbis.OutlookAddIn.Setup_64bit.msi” /q
delete installagent.cmd
move __appendfile installagent.cmd
waithidden cmd.exe /c installagent.cmd
delete installagent.cmd"

2

How does the msi get into C:\BigfixDownload2?

If you run it manually with admin rights is it completely silent?

My normal expectation is that the flag should be either /silent or /qn. I would also put a /norestart on there too.

2 Likes
3

I’ve had to change the LoadBehavior in the registry for some office addins after using bigfix to run the install. May not be related but it could be worth looking at.

4

Logging will give you more info if /qn does not solve.

Try:

action uses wow64 redirection false
delete __appendfile
appendfile msiexec /i "C:\BigfixDownload2\FileOrbis.OutlookAddIn.Setup_64bit.msi" /qn /L*v FileOrbisMSI.log
delete installagent.cmd
move __appendfile installagent.cmd
waithidden cmd.exe /c installagent.cmd
delete installagent.cmd
5

Hi I ran command as you suggested. But it didnt worked
This is the log file i collected.

6

This log seems like it is a successful installation.

I suspect you might need to install under user context?
Check out the Override commands to install as current user.
https://developer.bigfix.com/action-script/reference/execution/override.html