I have many XP SP2 devices that are not showing as applicable for XP SP3. I have found nothing in the relevance that would stop these devices from being applicable. They do not have the KB925877 update or the other registy values in the relevance, they do have at least 20 gb of free space. I could easily copy the fixlet and eliminate the relevance but am a little nervous about doing that if there is something I am missing. Any help would be appreciated. Thanks.
We’ll need some more information to investigate this issue. What are the results when you evaluate each of the relevance statements on one of the non-applicable computers?
I did this on one PC yesterday and I did it on another PC today. The PC does not show the update as applicable. I remoted in and ran qna on each different relevance statement and they all came back true. See below:
Q: name of operating system as lowercase starts with “win”
A: True
Q: (language of version block of file “kernel32.dll” of system folder contains “English”) OR (exists value of key “HKLM\System\CurrentControlSet\Control\Nls\MUILanguages” of registry)
A: True
Q: not exists key “HKLM\Software\Wow6432Node\Microsoft\Windows\CurrentVersion” whose (exists value “ProductId” of it OR exists value “CommonFilesDir” of it) of registry AND not exists values “PROCESSOR_ARCHITECTURE” whose (it as string as lowercase = “ia64”) of keys “HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment” of registry
A: True
Q: name of operating system = “WinXP”
A: True
Q: build number of operating system >= 2600
A: True
Q: (it = “” OR it = “Service Pack 1” OR it = “Service Pack 2”) of csd version of operating system
A: True
Q: (free space of drive of parent folder of system folder /1048576) >= 1500
A: True
Q: NOT exists key “HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\KB925877” of registry