MAC clients are not reporting

(imported topic written by girish_n91)

Hi,

We have installed the Bigfix client on the MAC OS successfully, but mac clients are not reporting to the server.

MAC clients are in different workgroup.

MAC pc is not pinging the server by host name… is it reason or any other reason for this??

Thanks,

Girish N.

(imported comment written by dcheah)

Hi Girish,

Did you follow the instructions on the link below?

http://support.bigfix.com/install/besclients-nonwindows.html#mac

If yes, you probably want to ensure that the Client machine is able to connect to your BES Server on TCP port 52311 (or other port if you changed it)

Another thing to check is to ensure that the client is able to resolve the BES Server using the hostname or IP address specified in the actionsite.afxm file.

Brgds,

Dominic