MAC Client Install

Hi All,

I am trying to install big fix 9.2 on a MAC. I have the install package on the desktop together with actionsite.afxm and the clientsettings.cfg

The clientsettings.cfg has a support group set value set but this is not being applied on the Enterprise console. Is there something wrong with the way I am deploying?

Thanks
Arthur

These steps seem correct to me (from http://www-01.ibm.com/support/knowledgecenter/SS63NW_9.2.0/com.ibm.tivoli.tem.doc_9.2/Platform/Adm/c_for_client_versions_8_2_1310_0.html?lang=en). Could you share the contents (or format?) of the clientsettings.cfg file you are attempting to use? Does it have 1 Client setting per line each with the following format?

settingname=setting value

ex:

_BESClient_Download_LimitBytesPerSecond=9000

Thanks for getting back Aram,

The cfg just has 1 line:

Support Group=Local Support (EMEA)

Is there a way to see if the setting has been applied via OSX?

You can check the com.bigfix.BESAgent.plist ( /Library/Preferences/com.bigfix.BESAgent.plist) directly if you wish (this is where Client settings are stored on OSX). Here’s a technote describing how to change a value in the plist, but should give you some insight on how to check it as well:

http://www-01.ibm.com/support/docview.wss?uid=swg21606787

One thing to check is that the CFG file is a real text file. If you used the OSX TextEdit to make it, its not and will have binary characters in it.

Use VI in a Terminal prompt or something similar to create the file.

You could cat the file to verify this

Thank you guys, I will give both your suggestions a go.