License Overview question

1

(imported topic written by YorkLy)

Hi Folks, on one of my TEM 8.1 server, it showed up this message from the Bigfix License Overview:

The BES Server has gathered a new version of your platform license, but it has not yet been distributed to clients. The site administrator must log into BES Admin to propagate a new masthead with the updated license.

What are the procedures to propegate a new masthead with the updated license?

York

2

(imported comment written by SystemAdmin)

On your TEM server (formally called BES), there is a utility called BESAdmin.exe (at “C:\Program Files (x86)\BigFix Enterprise\BES Server” by default), which you’ve probably already used to create console operators.

When you run it, it will give you a prompt saying it has detected a change to your license and asks if you want to deploy the changed masthead. Simply click on yes and it will be taken care of for you.

3

(imported comment written by YorkLy)

Thanks. That solved my problem. I don’t see that error message anymore. Is there a way to see what has changes made to my license?

York

4

(imported comment written by SystemAdmin)

The dahsboard will show you the current information regarding your license, but it wont call out anything that changed since the last one.

5

(imported comment written by mdahitule91)

Hi Team,

We have updated the new Masthead, also take print of before update and after update of License.

But doesn’t show up any difference in both the print except the message is disappeared.

How will we know what and where the changes has been made.

Thanks in advance.

Regards,

Mangesh D.

6

(imported comment written by NoahSalzman)

Send an email to the license team (IBMTEMLicensing at–symbol lotus.com). They can tell you if anything changed. They will need to know:

  1. Your license serial number

  2. Your company name (if you have your IBM Company Number that is helpful too)

  3. When the change occurred

There are occasions when licenses get updated but no products are changed. For instance, if we change the underlying part numbers but the product name is the same in the dashboard.

7

(imported comment written by mdahitule91)

Thanks for an update Noah.