Issue with latest upgrade?

Usage and Config Platform
1

HI We’ve tried updating to the latest version and when running BESAdmin or server upgrade setup manually we get an error connecting to the database;

As anyone seen this before? Currently we can’t open any console as it gives an unable to login to server error.

Has anyone seen this before? Any advice?

Thanks!

2

If you cannot access your bigfix environment at all then you should file a severity 1 PMR.

Are you using a named SQL instance? Are you using a remote database?

1 Like
3

Thanks for replying, its a default SQL instance and local to the BES server…

4

Have you filed a PMR?

1 Like
5

I guess your upgrade is hanging in the middle and when does that error message pops out? while opening console or admin tool?