Hi all
There is an issue with AIX Download PLugin 4.0.0.1.
It used to work in the past, but now it fails.
I tried on 2 different BigFix servers, one with direct Internet connection and the other with proxy (no authentication), and result is the same, whatever the TL or SP I try to download.
In the BigFix Console, message is:
7100-05-03-1838
Failed
[-]
[+] Download error: "Error processing completed download: File error “class FileNotFoundError” on “C:\Program Files (x86)\BigFix Enterprise\BES Server\wwwrootbes\bfmirror\downloads\ActiveDownloads\indexed_2418_1” : “Windows Error 0x2%: The system cannot find the file specified.”"
Download requested on server:
URL: AIXProtocol://7100-05/7100-05-03-1838
Hash:
Size:
Next retry: 9 minutes. Retry now
The download plugin log says nothing interesting:
[Wed Jan 23 16:01:12 2019] AIX Download Plugin for IBM Endpoint Manager version 4.0.0.1
[Wed Jan 23 16:01:12 2019] Please make sure you have the latest version of this utility.
[Wed Jan 23 16:01:13 2019] Running plugin with DLoad::LWPUAIface
[Wed Jan 23 16:01:13 2019] Requesting FixPack information for 7100-05-03-1838.
[Wed Jan 23 16:01:13 2019] Setting base Technology Level as 7100-05.
[Wed Jan 23 16:01:22 2019] Download completed. Total runtime: 00:00:10
I see multiple errors in the ecc log file, one saying “Requested fixes could not be found”.
I also tried to download it using task “Run Download Cacher Tool- AIX”, and it failed (again with or without proxy), and the AIXDownload.log says;
[Wed Jan 23 16:15:45 2019] Valid Update Pack: 7100-05-03-1838
[Wed Jan 23 16:15:45 2019] No Proxy Server Defined
[Wed Jan 23 16:15:45 2019] Using Local Repository: “C:\aixdownloadcache”
[Wed Jan 23 16:15:45 2019] Using Base Technology Level: 7100-05
[Wed Jan 23 16:15:45 2019] ==> Start working on 7100-05-03-1838
[Wed Jan 23 16:15:57 2019] [Wed Jan 23 16:15:47 2019] Searching for updates…
[Wed Jan 23 16:15:47 2019] Product: ibm/aix
[Wed Jan 23 16:15:47 2019] Fix ID: sp/7100-05-03-1838
[Wed Jan 23 16:15:56 2019] Error: Requested fixes could not be found.
[Wed Jan 23 16:15:56 2019] Order failed!
[Wed Jan 23 16:15:57 2019] Failed to download 7100-05-03-1838 because of errors building fileset lists: CRITICAL ERROR: Unable to open file ecc/AIXECCQuery_Results.dat for write: No such file or directory at AIXDownloadCacher.pl line 1726.
[Wed Jan 23 16:15:57 2019] Encountered a fatal error: CRITICAL ERROR: Failed to download 7100-05-03-1838 because of errors building fileset lists: CRITICAL ERROR: Unable to open file ecc/AIXECCQuery_Results.dat for write: No such file or directory at AIXDownloadCacher.pl line 1726.
So I guess some modifications have been made on IBM Fix Central websites, and the Download Plugin and Download Cacher needs to be updated.
Is anyone aware of this issue? any workaround?
Arnaud.