Issue with a software install using the Software Distribution - Deploy

Content Authoring
1

(imported topic written by LBowser)

I am having issues with using msiexec and getting a prompt to allow the item to be installed when done in command line.

When done thru software it just completes and the service is not started nor created.

when done in command line

c:>msiexec.exe /i RevealCloudSetup.msi /qn /norestart /qbr APIKEY=“xxxxxxxxxxxxxxxxxxxxx”

I get a prompt

Prompt is “Do you want to allow the following program from an unknown publisher to make changes to this computer”

an alt Y clears it and allows the install.

Question is how do I send that with the fixlet?

Cruently I have

prefetch RevealCloudSetup.msi.tmp sha1:xxxxxxxxxxxxx

http://xxxxxxxxxxxxx/Uploads/0e0befba01e2bf6e450ba0293a4f3cfb6c3ff284/RevealCloudSetup.msi.tmp

extract RevealCloudSetup.msi.tmp

wait “{pathname of system folder & “\msiexec.exe”}” /i “{(pathname of client folder of current site) & “__Download\RevealCloudSetup.msi”}” /qn /norestart /qbr APIKEY=“4oAbmkUsk9tRSDHm”

Error in the events app log seems to be

Product: RevealCloud Collector for Windows – Error 1920. Service ‘RevealCloud Collector for Windows’ (RevealCloud) failed to start. Verify that you have sufficient privileges to start system services.

Any ideas?

2

(imported comment written by Tim.Rice)

It sounds like you are bumping into the Dreaded UAC. :slight_smile:

http://answers.microsoft.com/en-us/windows/forum/windows_7-security/uac-message-do-you-want-to-allow-the-following/bea30ad8-9ef8-4897-aab4-841a65f7af71

3

(imported comment written by LBowser)

That is correct but it is server not windows 7.

I see if we can install in another folder but would be nice to have a was to disable this then reenable it after install.

4

(imported comment written by Tim.Rice)

http://www.howtogeek.com/howto/windows-vista/enable-or-disable-uac-from-the-windows-vista-command-line/

My guess is it will also work on a Server OS.

5

(imported comment written by LBowser)

This issue was resolved by the vendor getting the microsoft certification signing and now it installs without issue.