IOS device can't install profile

(imported topic written by bearandy)

We have problem that Device install the description file fail.

And we check the Extender log.

There are some issue.

What’s the problem?

Thanks for answer.

2012-04-23 09:54:03

INFO

iOSMDM

  • Parameters: {“operation”=>“PKIOperation”}

2012-04-23 09:54:03

INFO

iOSMDM

  • Rendered text template (0.0ms)

2012-04-23 09:54:03

INFO

iOSMDM

  • Sent data (16.0ms)

2012-04-23 09:54:03

INFO

iOSMDM

  • Completed 200 OK in 156ms (Views: 16.0ms | ActiveRecord: 0.0ms)

2012-04-23 09:58:56

WARN

APNS

http://com.apple.mgmt

Error opening TCP socket: #<Errno::EADDRINUSE: Address already in use - bind - Connection timed out: connect>

2012-04-23 09:58:56

WARN

APNSFeedbackChecker

  • Cannot connect to APNS Feedback Service for mdm

2012-04-23 09:59:17

WARN

APNS

http://com.ibm.tivoli.mobileclient

Error opening TCP socket: #<Errno::EADDRINUSE: Address already in use - bind - Connection timed out: connect>

2012-04-23 09:59:17

WARN

APNSFeedbackChecker

  • Cannot connect to APNS Feedback Service for iOS app

(imported comment written by MattHauck)

Sorry that your question was never answered!

The EADDRINUSE error is a little cryptic, but it usually indicates that there is a firewall blocking port 2195 and/or 2196