Installing BES Client via Unmanaged Assets - Nothing Happens?

(imported topic written by jford91)

Total newbie here, with all of 2 days of online training under my belt, and being handed the BigFix reins because other guy who ran it originally got laid off. Anyway, when I go to Unmanaged Assets and right click a Windows 2003 host to select ‘Install BES Client’, nothing happens. Not a thing. No status/progress/indication that it’s installing. So, I figure it’s ‘silent’ or something, but nope----I checked the target Windows 2003 hosts I wanted the agents installed on after 5 mins, 10, 15, 20… no agents/directories exist indicating it had anything pushed to it whatsoever.

What am I doing wrong? Thanks.

(imported comment written by jford91)

Never mind… found the KB article and this hadn’t been done on our server. Thanks. http://support.bigfix.com/cgi-bin/kbdirect.pl?id=459