Installing BES client version 9 manually produces MSI install errors

(imported topic written by jfschafer)

When installing the BES 9 client on any OS I’ve tried so far manually (XP, Win 7-64 BIT, Win 2003-32BIT, Win2008 R2), you get a message during the install that it wants you to browse for the agent.msi file manually. No matter what you choose it fails, even if you search and find the file. You just have to keep cancelling this prompt (about 10 times) and the install continues and seems to work. Not sure if this is a new bug in version 9 or not. Here’s some text from the msi log file:

MSI (s) (AC:84)

15:35:14:645

: SOURCEMGMT: Media is enabled for product.

MSI (s) (AC:84)

15:35:14:645

: SOURCEMGMT: Attempting to use LastUsedSource from source list.

MSI (s) (AC:84)

15:35:14:645

: SOURCEMGMT: Trying source C:\Windows\TEMP{2CDAF222-32D8-4233-9B83-2C98EC858246}.

MSI (s) (AC:84)

15:35:14:645

: Note: 1: 2203 2: C:\Windows\TEMP{2CDAF222-32D8-4233-9B83-2C98EC858246}\Agent.msi 3: -2147287038

MSI (s) (AC:84)

15:35:14:645

: SOURCEMGMT: Source is invalid due to missing/inaccessible package.

(imported comment written by p_wudthi)

Seem like missing “” in the extract path

Trying source C:\Windows\TEMP{2CDAF222-32D8-4233-9B83-2C98EC858246}.

Should be :

Trying source C:\Windows\TEMP**{2CDAF222-32D8-4233-9B83-2C98EC858246}.

Have you try with the setup.exe

Cheers,

Wp.