Install BESRelay SHA1 does not match

Usage and Config Platform
1

(imported topic written by RobertoOliveira)

I tryed to install a BESRelay using a default fixlet and i got the following error:

file : BigFix-BES-Relay-8.0.627.0.exe

Status: Failed

details : Download error: “Error processing completed download: Requested SHA1 44effdfd89b266f07e43a0dc229b5a3a3aebde85 does not match actual SHA1 112c4c500c276ad9a736d238ebf533d8b8b97a79”

Download requested on server:

URL: http://software.bigfix.com/download/bes/80/BigFix-BES-Relay-8.0.627.0.exe

SHA1: 44effdfd89b266f07e43a0dc229b5a3a3aebde85

What shoud i suppose to do?

There is a way to fix it?

2

(imported comment written by JasonHonda)

There appears to be something wrong with your download.

The correct sha1 should be 44effdfd89b266f07e43a0dc229b5a3a3aebde85 but it looks like the computed sha1 for your download is different so I would guess something along the lines of a corrupt download, I believe you can force it to try to download again and hopefully that fixes it.

3

(imported comment written by RobertoOliveira)

I tryed to execute the task again, but i got the same error.

There is a way to change the SHA1 at the task?

4

(imported comment written by MattBoyd)

robertoOliveira

I tryed to execute the task again, but i got the same error.
There is a way to change the SHA1 at the task?

Yes, but that probably won’t solve your problem. I just checked, and the correct hash is 44effdfd89b266f07e43a0dc229b5a3a3aebde85. An incorrect hash means the file is corrupt. You might want to ring support.

Is your BES server using an HTTP proxy?

5

(imported comment written by RobertoOliveira)

No, the server is not using Proxy.

TKS for the help