I am new to Bigfix and am deploying into an airgapped mixed OS environment. My management server is running RedHat 7 but my internet facing server is running Windows 2012. How do I use the files created on the internet facing server to import the fixlets cache into the management server. Is it possible ?
Have you checked these references?
Basically you run the AirGap tool on your root BES server to generate the AirGap request file. Then transfer that request file to your Internet facing server and run the version matched AirGap utility to generate the AirGap response file. Then transfer the response file back to the root BES server and run the AirGap utility again. This will restart the BESRootServer service and all the content/site updates will be present.
Hope this helps.
As described on https://www.ibm.com/support/knowledgecenter/SSQL82_9.5.0/com.ibm.bigfix.doc/Platform/Config/c_airgap_tool_Req.html,
the Airgap tool is platform dependent, but the AirgapRequest.xml (for extraction usage only) and AirgapResponse files are not.
You can download Airgap tools for Windows from https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Endpoint%20Manager/page/Airgap%20Tool.
It is suggested you use the identical version of airgap tool on Windows computer as with RedHat computer. Extract downloaded file on Windows computer.
To use extraction usage, you create AirgapRequest (tar) on your RedHat server. Then extract that tar file and only copy AirgapRequest.xml to the folder of the Windows computer and then run Windows version of Airgap tool.
When AirgapResponse is created on Windows computer, copy that to RedHat computer where RedHat Airgap tool resides (the folder you have extracted your tar) and then run the Airgap tool on RedHat as described in the Knowledge Center.