How many remote consoles can a Terminal Server load the same time?

Usage and Config Platform
1

(imported topic written by go4u)

A case:

we use a Terminal Server (remote desktop) to access the BES server,instead of connect to the server directly.

So i want to know:

1.a Terminal Server : Pentium 4 2.4G cpu,512M RAM (ignore the network condition) ;

how many remote consoles can it load at the same time?

2.Do you have such a list for different Terminal Server ?

Thanks,

go4u

2

(imported comment written by SystemAdmin)

Hi go4u,

The two main requirements for BES Consoles are memory and CPU. When specing out a TS server, you will need to do some estimation because the memory and CPU requirements of the BES Console very for each deployment of BES. You also want to focus on the number of simultaneous BES Consoles that will be run on the TS server.

To estimate the BES Console resource use for memory, open the BES Console as a master operator and record the ‘Peak Memory’ from task manager. This will give you a maximum value, the master console will use the most memory in any deployment. You can also look at the memory use for one of your normal console operators to give you a feel for the average use. From there, simply divide the total memory on the ts server by the expected memory use of the BES Console. Keep in mind though that the performance of the BES Console will noticeably deteriorate once all the physical memory is used.

The next requirement will be on CPU. You’ll want a multi-processor TS so you can have more then one BES Console using CPU at the same time. BES Consoles generally do a CPU spike after they do a data refresh and are idle outside that. So, you can raise your BES Console refresh interval to help distribute CPU load as well.

Given the above, the server you described above likely won’t be able to host more then 2 or 3 BES Consoles simultaneously for a small deployment.

3

(imported comment written by go4u)

Thanks,Tyler

4

(imported comment written by NsOnLn91)

is there instructions to setup the console in terminal services?

5

(imported comment written by SystemAdmin)

I published the console in Citrix with little effort.

After installing the console - I placed the keys for the operators in a special folder and as each person logs in for the first time - you point to their keys. Has worked very well for us. Usually only have 1-2 sessions going though. It does put a good strain on the server as the console is loading though. But after the initial load the sever calms down and the the console actually runs a bit more faster than on a full PC. Plus we run AppSense on our Citrix Farm - so it does good job at optimizing CPU and memory performance for any application.

I have actually stopped installing consoles on operator’s workstations and gone straight to this model for any new installs.

Mike

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(imported comment written by SystemAdmin)

Just an fyi, we added a Terminal Server/Citrix Server section to the Console Requirements page a while ago:

http://support.bigfix.com/bes/install/consolereq.html

The only special steps for installing on Terminal Servers that I know about is that you are supposed to install the software through the Add/Remove programs dialog rather than running the installers directly.