I have had a number of clients get this error in the BF logs when they are not able to connect/synch to our BES server. The individual systems end up not listed in BigFix.
Reinstalling the agent does not resolve the issue. We are running v 8.0.584 currently.
Any ideas what causes it, or a resolution? It occurs on machines on our LAN, WAN connected, and remote systems.
Grab the URL out of the BigFix client log – the one listed next to the GetURL failed error
Try the URL out in the browser
Odds are that the machine does not have basic connectivity back to the BigFix server. Common reasons are proxies, client firewalls, and network devices in between the client and server interfering with HTTP or blocking port 52311.
Also, if you can, please update to the latest 8.1 release… just 'cause.