Getting Windows Error while Deploying IBM Endpoint Manager Client (Only Windows Machine)

Usage and Config Platform
1

Hi,

I am getting windows error while deploying IBM Endpoint Manager Client (9.1.1117.0) on the Servers.
Below are the Error messages and their codes :

Windows Error 0x40: The specified network name is no longer available.
Windows Error 0x35: The network path was not found.
Windows Error 0x5: Access is denied.
Windows Error 0x52e: Logon failure: unknown user name or bad password.

Note : For some of the servers I’m able to ping from the Command Prompt.
Can anyone please direct me to the solution for this.
Thanks in Adv.

Regards,
Prabhu

2

Are you running the client install manually or from task within IEM?

3

I’m running it manually from ROOT server

4

You mean you’re running the installer remotely from the ROOT server on a local machine? If so, grab the installer and masthead to the desktop of that machine and run it from there.

If not, please elaborate on what you mean.

5

I’m seeing the same problem with my deployment. I’m logged into the relay for that site and using the BESClientDeploy tool against a specific list of systems in that domain. I’m using an administrator account in the BESClientDeploy tool to launch the tool and to deploy the agents.

Is it looking for a specific UNC path perhaps? I know that I can copy the installer and masthead file to each individual system, but that’s kind of a pain (especially given the number of systems that are throwing the error.)