Getting error in BESRelay.log

[Sidd]

Hi , Iam getting error in BESrelay.log on IEM server -
Unable to connect to database: Database Error: The database being connected to has a database version of 'Enterprise 6.16', and this application requires a database version of 'Enterprise 7.34'.

IEM 9.2 Patch 5 installation failed and this may be cauing this issue. Looks its not able to complete remote DB upgrade.

[jmaple]

Was there any error when you ran the upgrade installer?

[Sidd]

Yes. There was database connection error. But now its able to connect database but this error started appearing. If I run installer again it prompts me to remove IEM installation.
How can I upgrade Database manually? Or install IEM without removing it.

[jmaple]

Did you run the BESAdmin tool?

[Sidd]

Yes. Its asking me to upgrade, but when I do I get below database error -

Database appears inconsistent state.There is already an object  named "EXTERNAL_ANALYSIS_PROPERTY_TRANSLATIONS" in the database. (S0001:2714)

[Aram]

I’d highly recommend opening a PMR for this issue:

How to ask for IBM product help: PMRs, RFEs, and more

RFE = Request For Enhancement PMR = Problem Management Record. Also known as a Service Request (SR). The terms are interchangeable This is the general approach I would recommend: Create a forum post here as you start your investigation and gather data so that others are aware of the issue. Post links to any relevant documentation you are using to investigate / try to work around the issue. This will also give others an oportunity to add to the discussion and suggest fixes, particularly if…