Fileioerror 16

Usage and Config Platform
1

(imported topic written by mcalvi91)

II have a besclient which suddenly stopped after receiving this error. The logs are as follows for the system. Any idea on why this occurred and how to prevent it.

At 10:35:36 -0500 -

Gather merging revision C:\Program Files\BigFix Enterprise\BES Client__BESData\actionsite\Action 7.fxf

Gather::SyncSiteByFile caught FileIOError 16 FileIOError

At 10:35:36 -0500 - actionsite (http://as-bigfix-loc.arvest.com:52311/cgi-bin/bfgather.exe/actionsite)

FAILED to Synchronize - Site data corrupted.

At 10:35:39 -0500 -

Client shutdown (No action site)

This system is an XPSP2 box and is also running a relay.

2

(imported comment written by BenKus)

Hi mcalvi,

This error indicates that there was an error writing to disk when the agent was getting a new action. This appears to be a file system failure, a hardware failure, or a BES Client bug of some sort (but this is not a bug that I have ever seen before).

I would try to remove the agent and re-install. I would also check around and see if there is any other indications of file or hardware problems.

Ben