Failing custom action

Customizations
1

(imported topic written by ahousten91)

I am trying to take this action:

//Delete existing backup.bat on client

delete “c:\tools\backup.bat”

//Copy new backup.bat to client

copy “\file01\source_code\backup\backup.bat” “c:\tools”

The first part, the delete, is working fine. The second part, the copy is failing. When I log onto a client pc where the command fails via BigFix and open a dos window then paste in the exact same copy command, it works with no problem.

Any ideas?

2

(imported comment written by NoahSalzman)

Remember that the BigFix Agent is running as SYSTEM. Does SYSTEM have access to the \file01 share?

3

(imported comment written by ahousten91)

I set up a null session share as documented here: http://support.bigfix.com/bes/misc/null_session_share.html. It works when I follow the steps in the support doc but not when I use BES.

4

(imported comment written by BenKus)

Possibly try changing the last line from:

copy “\file01\source_code\backup\backup.bat” “c:\tools”

to

copy “\file01\source_code\backup\backup.bat” “c:\tools\backup.bat”

And it might be interesting to try to double-check the null-session share…

Ben