FAILED to Synchronize - General transport failure : http failure cod

(imported topic written by akies91)

Hi all,

Is anyone can assist me on this error?

Thanks in advance.

At 09:24:27 +0800 - BES Asset Discovery (http://sync.bigfix.com/cgi-bin/bfgather/assetdiscovery)

FAILED to Synchronize - General transport failure. - ‘http://127.0.0.1:52311/cgi-bin/bfenterprise/BESGatherMirror.exe?url=http://sync.bigfix.com/cgi-bin/bfgather/assetdiscovery&Time=01Dec09:24:27&rand=c9ecff1e&ManyVersionSha1=da39a3ee5e6b4b0d3255bfef95601890afd80709’ http failure code 404

At 09:24:27 +0800 - BES Inventory and License (http://sync.bigfix.com/cgi-bin/bfgather/besinventory)

FAILED to Synchronize - General transport failure. - ‘http://127.0.0.1:52311/cgi-bin/bfenterprise/BESGatherMirror.exe?url=http://sync.bigfix.com/cgi-bin/bfgather/besinventory&Time=01Dec09:24:27&rand=05901234&ManyVersionSha1=da39a3ee5e6b4b0d3255bfef95601890afd80709’ http failure code 404

At 09:24:27 +0800 - BES Support (http://sync.bigfix.com/cgi-bin/bfgather/bessupport)

FAILED to Synchronize - General transport failure. - ‘http://127.0.0.1:52311/cgi-bin/bfenterprise/BESGatherMirror.exe?url=http://sync.bigfix.com/cgi-bin/bfgather/bessupport&Time=01Dec09:24:27&rand=f852ad2e&ManyVersionSha1=da39a3ee5e6b4b0d3255bfef95601890afd80709’ http failure code 404

At 09:24:27 +0800 - Enterprise Security (http://sync.bigfix.com/cgi-bin/bfgather/bessecurity)

FAILED to Synchronize - General transport failure. - ‘http://127.0.0.1:52311/cgi-bin/bfenterprise/BESGatherMirror.exe?url=http://sync.bigfix.com/cgi-bin/bfgather/bessecurity&Time=01Dec09:24:27&rand=b82f2275&ManyVersionSha1=da39a3ee5e6b4b0d3255bfef95601890afd80709’ http failure code 404

At 09:24:27 +0800 - Updates for Windows Applications (http://sync.bigfix.com/cgi-bin/bfgather/updateswindowsapps)

FAILED to Synchronize - General transport failure. - ‘http://127.0.0.1:52311/cgi-bin/bfenterprise/BESGatherMirror.exe?url=http://sync.bigfix.com/cgi-bin/bfgather/updateswindowsapps&Time=01Dec09:24:27&rand=1c156b17&ManyVersionSha1=da39a3ee5e6b4b0d3255bfef95601890afd80709’ http failure code 404

(imported comment written by Lee Wei)

I would first try to connect to the web sites from the TEM Server computer using a web browser.

For example:

http://sync.bigfix.com/cgi-bin/bfgather/assetdiscovery

If this works from a web browser, do you have a proxy that requires configuration and authentication to connect to the Internet?

The TEM Server is trying with a different user credential.

http://support.bigfix.com/cgi-bin/kbdirect.pl?id=105

Also make sure to verify if there is a web content filtering appliance that might be block he TEM Server from accessing the Internet.

It is possible that only certain “User-Agents” are allowed to access the Internet. Please see this knowledge base article and search for User-Agent.

Lee Wei