Excel connector and proxy

(imported topic written by SystemAdmin)

I just installed the Excel connector and I am having an issue getting it setup. It is saying that proxy authentication is required. We do have a proxy server, but there is no authentication component it just has to be configured. Does anyone have any experience setting the connector up where a proxy server is in use and if so, how did you make it work?

(imported comment written by Lee Wei)

Brad,

Can you please provide us with more data - where is it saying that a proxy authentication is required?

Is the add-in installed into Excel?

Are you in the Configuration dialog box and clicking on the Test button?

A screen shot might be useful.

Also, the log files are located at and the 2 log files might give some clues.

C:\Users<user name>\Documents\Add-in Express

Lee Wei

(imported comment written by SystemAdmin)

Yes, the addon is installed into Excel. When I go to configure and click test, it says that proxy authentication is required.

(imported comment written by Lee Wei)

Can you please attach a screenshot? That will give me a sense of where this is coming from.

You can also contact me directly at leewei at us.ibm.com and I will help you resolve this.

Lee Wei