Error in client logs causing computer ID's to change

Hi All, I am encountering an issue on server, it is trying to register to root, fails and changes its ID on console. I found the below logs on client shows 'Invalidate and Re register Me" as shown below in logs: -

Registered with url ‘https://Relay_Name:52311/cgi-bin/bfenterprise/clientregister.exe?RequestType=InvalidateAndReRegisterMe&ClientVersion=9.5.3.211&Body=22414151&SequenceNumber=1&MinRelayVersion=7.1.1.0&CanHandleMVPings=1&Root=http://ROOTSERVERNAME%3a52311&AdapterInfo=00-50-56-a0-cf-2f_30.6.32.0%2f19_30.6.55.24_0&AdapterInfo=00-50-56-a0-81-bb_30.9.128.0%2f22_30.9.130.77_0&AdapterIpv6=00-50-56-a0-81-bb%5efe80%3a%3a54b2%3ac531%3aca66%3aa916%2f64_0’

Please assist on this.

We would really need a lot more information unfortunately to assist with this one. I’d recommend opening a Support ticket here.

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I did it. But thank you for showing your response on my problem.

If you have follow-up questions after working with Support, let us know :slight_smile:

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