Does Bigfix support Windows XP Embedded System

Usage and Config Patch
1

(imported topic written by Dakshina91)

Hi,

We have mixed enviornment which has Windows 2000, 2003, XP, and XP Embedded. We are able to see OS description in Analysis section for all other OS but for XP Embedded it is showing XP Home or Professional.

Please let me know does BigFix support XP Embedded and if yes then how to rectify this issue of displaying XP Embedded OS information in Analysis section of BigFix console.

Regards

Dakshina

2

(imported comment written by BenKus)

Hi Dakshina,

Yes many of our customers use Windows XP Embedded and since it is so close to Windows XP, the agent works fine. What is the property name that you are referring to that looks incorrect?

Thanks,

Ben

3

(imported comment written by Dakshina91)

Hi,

OS is the property in Console Analysis tab looks incorrect.

Regards

Dakshinamurthy

4

(imported comment written by Dakshina91)

Hi,

Please find the screenshot of the list Thin clients and OS & SP information which should ideally show “Windows XP Embedded” instead of “Windows XP Professional SP 2”.

Computer Name IP Address OS and Service Pack Information Total HDD Space Total Free Space on HDD

Hostname 10.10.10.1 Windows XP Professional SP 2 1023 MB 300 MB

Regards

Dakshinamurthy

5

(imported comment written by BenKus)

Hmmm… I am not sure which property that is… Is it part of one of our normal sites (you can see the site in the “Manage Properties” dialog)…

However, I am pretty sure this property is simply looking at the WMI and the WMI responding that this is a Windows XP Professional computer. So in effect your computer doesn’t know it is XP Embedded… Does it show XP Embedded in other parts of the system?

If you give me the relevance and site of the property, I can confirm this for you.

Ben

6

(imported comment written by Dakshina91)

Hi,

Below is the relevance we use to get the information of OS and service pack installed client

if (exists wmi AND (not (name of operating system = “WinME” ))) then (string value of selects “caption from win32_operatingsystem” of wmi & " " & csd version of operating system) else ( “Windows " & (following text of first “Win” of (name of operating system as string)) & (if (name of operating system = “WinNT” ) then ((if (exists key “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ProductOptions” whose (exists value “ProductType” of it AND (value “ProductType” of it as string as lowercase = “servernt” OR value “ProductType” of it as string as lowercase = “lanmannt” )) of registry) then (if (exists key “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ProductOptions” whose (exists value “ProductSuite” of it AND value “ProductSuite” of it as string as lowercase contains “terminal” ) of registry) then " Terminal Server” else " Server" ) else " Workstation" ) & " " & csd version of operating system) else (if (name of operating system = “Win98” ) then (if (csd version of operating system as string contains “A” ) then " Second Edition" else “” ) else (if (name of operating system = “Win95” ) then (if (csd version of operating system as string contains “C” OR csd version of operating system as string contains “B” ) then " OSR2" else “” ) else “” ))))

Regards

Dakshinamurthy

7

(imported comment written by BenKus)

Hi Dakshina,

Your “OS Caption” is the key point here…

This wmi query is returning Windows XP Professional:

selects “caption from win32_operatingsystem” of wmi

I am not sure where this information is sourced from, but your computer seems to think it is WinXP Pro.

Ben

8

(imported comment written by Dakshina91)

Hi,

Please help me in writing the query to get XP Embedded information.

Regards

Dakshinamurthy

9

(imported comment written by BenKus)

Hi Dakshina,

I am not sure how to do this… If you were on the system itself, is there anywhere you look where you see it say “Windows XP Embedded”? Perhaps if you find that somewhere, we can figure out how to query it.

Ben