Does Bigfix perform QA on MS Patches?

(imported topic written by Shlomi91)

Hi,

sometime in our early BES adoption period, one of the salesperson claimed that Bigfix is performing massive QA tests for MS patches BEFORE they are released to the BES console.

can someone confirm or deny this? I need an official answer here for change management control purposes…

thanks,

Shlomi

(imported comment written by BenKus)

Hi Shlomi,

Official answer is here:

http://support.bigfix.com/cgi-bin/kbdirect.pl?id=170

Note that the vendors (Microsoft, Adobe, IBM, HP, etc.) do extensive testing of their patches and we do not pretend that we can match that effort or expertise in testing. Our testing procedures are designed to verify that our ability to deploy the patch successfully works. We also balance time-to-release with extensive testing…

Ben