Deployed software causes runtime/install error

Hi,

I used the Windows software deployment wizard to send out an MSI to some clients. When the software is run from the desktop shortcut, it goes to install the software and fails. It is looking for the installer in a place the deployment places it in the registry, but it is not there. Why is it doing this?

Thanks

Jason

That would be something specific to the MSI package you’re installing. I’ve had packages configure one or more of their components to “install on demand”; or “published” rather than “installed”.

One common MSIEXEC option that frequently (but not always) helps is to specify “ALLUSERS=1”

waithidden msiexec.exe /i "__Download\MySoftware.msi" ALLUSERS=1 REBOOT=ReallySuppress
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I’d normally agree, but when I run the same install string, minus the IEM “__Download” portion, the software installs and runs without prompting the user for an install source. Odd.

And if you switch to another user account (the account that did not perform the installation), does it execute there with no further prompting / no MSI progress bar?

If you move the original MSI file to another path after performing the installation, then switch to another user (that has not yet run the program), does that account execute the program correctly?

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A patch from the vendor solved the problem. It was their software.