(imported topic written by SystemAdmin)
Hello,
Because we are managing CPM through Big Fix - and our support structure is through Big Fix - how should inquires (not support issues) into the full Trend components be accomplished (forum, support call, etc)? For instance an Officescan vulnerability has been posted - and would like to verify if our current version is at risk and/or what is mitigation going to be - and how soon?
I assume something of this nature - everyone who utilizes CPM would be interested in the information and outcome - so a forum post would be more beneficial. But should it be followed up with a support call - if we are looking for a resolution?
Thanks so much!
Mike
09.17.11 CVE: Not Available
Platform: Third Party Windows Apps
Title: Trend Micro OfficeScan Client Denial of Service
Description: Trend Micro OfficeScan is a virus scanning application
for the Windows operating system. The OfficeScan Client is exposed to
a denial of service issue because it fails to handle exceptional
conditions. Specifically, the application may crash when attempting to
scan nested subdirectories with excessively large names. OfficeScan
version 8.0 SP1 is affected.