CPM Auto Update 8.2.1093 issue

(imported topic written by Ry_2112)

I’m trying to setup auto update with current lastest release 8.2.1093. This a new clean install.

I’ve downloaded CPMAutoUpdateSetup2_1.0.8.0.exe and have tried running. Each time I get the error “propagatefile.exe failed with exit code: 65280”

I’ve read through the KB articles with no luck. These seem to be outdated and not applicable to the latest release.

Under Update Rollback/Update Pattern - Create Pattern/Update Rollback Task. I get the error “Unable to load pattern-set manifest. Please run the “Core Protection Module - Set ActiveUpdate Server Pattern Update Interval” task.”

If I run the “Core Protection Module - Set ActiveUpdate Server Pattern Update Interval” task." The problem still persist.

What am I missing here?

(imported comment written by BenKus)

You might want to contact support and see if they have an answer for you…

I think this is a known issue…

Ben

(imported comment written by Xie_Ran91)

Not sure if you have already fixed the problem or not.It was a issue which has already fixed in the latest CPM site.

• Trend Core Protection Module site: version 30

• Trend Reporting site: version 22

• Trend Mac Protection Module site: version 11

• Trend Common Firewall site: version 8

You should be able to run the Auto Update task with the latest fixlets. Let me know if you still have the problem.

(imported comment written by SystemAdmin)

Running the script CPMAutoUpdateSetup2_1.0.9.0.exe fails. When reading the manual process, it references creating a user and placing the privatekey file in a directory. There is no private key concept in 8.2. Is there newer documentation out there?

(imported comment written by Xie_Ran91)

We will check the online documentation. Here are the steps for manual update:

Manually setting up Automatic Updates

  1. Install Server Components via Content

  2. Run Set Active Update Pattern interval (or manually run C:\Program Files\Trend Micro\Core Protection Module Server\TMCPMAuHelper.exe)

  3. Use BES Admin commands to create user

Syntax:

Run from dos in: C:\Program Files\BigFix Enterprise\BES Server

BESAdmin.exe /createUser: /userPassword: /userEmail: /masterOp:(yes/no)> /customContent:(yes/no)>

Example:

BESAdmin.exe /createUser:cpm_admin /userPassword:trendmicro /userEmail:cpm_admin@trendmicro.com /masterOp:no /customContent:yes

  1. Modify reg keys.

HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\CPM\server

REG_SZ PropagationUser

value= cpm_admin

(this may not be necessary if ‘cpm_admin’ is used as operator name)

HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\CPM\server

REG_SZ AutoUpdateSetupScriptVersion

value= 1.0.8.0

  1. Enable Automatic Updates via Enable Automatic Updates - Server

or via registry

HKEY_LOCAL_MACHINE\SOFTWARE\BigFix\CPM\server

PropagateManifest

Change value from 0 to 1

  1. Create custom site

Syntax:

Run from dos in: C:\Program Files\BigFix Enterprise\BES Server

PropagateFiles.exe CreateFileOnlyCustomSiteUserAuthorization <dsn|serverURL>

Example:

PropagateFiles.exe CreateFileOnlyCustomSiteUserAuthorization “C:\site keys\license.pvk” “password” “http://SERVERURL:52311” “cpm_admin” “trendmicro” “FileOnlyCustomSite_CPMAutoUpdate”

**If this is a deployment that was installed at 8.2 you will need to use the server’s URL rather than a dsn for value <dsn|serverURL>

Example:

PropagateFiles.exe CreateFileOnlyCustomSiteUserAuthorization “C:\site keys\license.pvk” “password” “http://SERVERURL:52311” “cpm_admin” “trendmicro” “FileOnlyCustomSite_CPMAutoUpdate”

  1. Re-execute Set Active Update Pattern interval or manually run

C:\Program Files\BigFix Enterprise\TrendMirrorScript\TrendMirrorScript.exe

  1. Verify via if following exists: C:\Program Files\BigFix Enterprise\BES Server\wwwrootbes\bfsites\CustomSite_FileOnlyCustomSite_CPMAutoUpdate_0_1

or C:\Program Files\BigFix Enterprise\TrendMirrorScript\logs