(imported topic written by cstoneba)
I have an operator that tried changing his Console password. When he did so, the first login changed (to login to the console) but the second login didn’t (to push an action). I then had them change the password directly on the sql server within the BFEnterprise DB, but still no luck. Anyone else have this problem?
(imported comment written by SystemAdmin)
I may be jumping in here - but isn’t this down to the credential files between the server and console being out of sync?
(imported comment written by NoahSalzman)
A user has two different forms of authentication: a SQL login and a private key. The “Change Database Password” menu option in the Console only changes the SQL login password, it does not change the password on the private key file. To change the latter you must go to the Tools menu in the Console and choose “Manage Signing Key”.
(imported comment written by StacyLee)
noah
A user has two different forms of authentication: a SQL login and a private key. The “Change Database Password” menu option in the Console only changes the SQL login password, it does not change the password on the private key file. To change the latter you must go to the Tools menu in the Console and choose “Manage Signing Key”.
–When the account is created for simplicity both Login and Publisher passwords are the same. When changing the SQL login password that is global, after you change your publisher credentials it is local the those credentials.
The only time you have to worry about this is if you run the BES console on 2 computers and have the certs on both computers, make sure to change it on one then copy the cert over to computer #2 or change the publisher password on both computers.
We recommend to our users to keep their keys on a USB key and keep it with them and insert it to the machine they need to use BES console on. This keeps the certs off the computer and simplifies your certs to one copy you carry with you.
(imported comment written by cstoneba)
Going to Tools, Manage Signing key > Change Password changed the other password, so everthing is good now. thanks