Console hung look at a specific Action tab

Usage and Config Platform
1

The console hung about every times today. It seems to hang when I go to

look at a specific Action tab. I have tried clearing the cache and restarting my machine where

Deleted the Bigfix folder from C:\Users\Suresh\AppData\Local\BigFix

This did not help.

Reg
Suresh

2

Hi @suresh

Have you tried deleting Console Cache or System Cache.??
What about Buffer Dir. ?? Also try deleting Bigfix folder from C:\Users\Suresh\AppData\Local\BigFix after closing Console app to avoid performance Issue.

I would strongly recommend to remove all the stopped or Expired action & remove expired/duplicate computer.
This can be done using IBM BigFix Admin tool If you’re using BigFix Ver_9.5.2 or You can use Audit Trial Cleaner/Computer Removal Utility.
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli%20Endpoint%20Manager/page/Utilities

Hope this will help you in fixing the Issue. :slight_smile:

3

There’s an issue on 9.5 with fixlets/actions having very long relevance expression …
http://www-01.ibm.com/support/docview.wss?crawler=1&uid=swg1IV87642
I don’t know this is Your case …

4

Hi Gpoliafico,

Thanks for you update.

same issue we are facing

This is New production installation How much time it will take for resolution

Need some fix.