(imported topic written by rmnetops91)
We created a new BigFix (non-Master operator) user in the admin tool, and set them as a reader/writer within our custom site, but no computers show up for this user in the console, even though the computers are a member of this custom site. It is working fine for other existing BigFix user accounts setup the same way. We are on version 8.1.551.0.
Any ideas?
We already tried re-subscribing the workstations to this custom site.
(imported comment written by SystemAdmin)
Have you ‘Assigned Management Rights’ to the Operator in the Console?
(imported comment written by SystemAdmin)
Until you “assign management rights” for a Console Operator no computers will accept actions from them.
You can define the Management Rights based on properties of the computers. We use a mix of Active Directory OU and a Custom Retrieved Property based on a Registry Key that the Console Owner can set from the system they need to manage. This way, the Master Operators don’t have to get involved whenever a computer is added.
(imported comment written by rmnetops91)
That was my problem. It doesn’t help they have user setup options in three separate locations. I haven’t seen v8.2 yet, but hopefully it’s better in the latest version with AD integration.
(imported comment written by MattBoyd)
It’s much, much better. Specifically, the new roles feature is practically indispensable.