(imported topic written by SHooper)
I have a large number of systems that all report “Pending Downloads” when sending a task to them. When clicking on any of the systems that appear stuck in this state the action shows the following in the summary section: “The client is waiting for another process to release files in the action download folder.” These systems have had reboots but it does not seem to help. A few eventually might process the task, but I am unable to get them all back to a working state. Any task that has a download associated with it just hangs with Pending Downloads. This is happening on multiple OS versions and clients are using multiple relays. BigFix version 7.2.5.22.
Any Suggestions on how to fix this?