Causes of not reported computers

Hi Everyone, Please help to provide what are the causes of not reported computers and how are we going to prevent it from happening. Thanks in advance!

Hi Richard,

Do you mean entries that say <not reported> or are you referring to computers that are gray in the console?

Right, as @strawgate asked: is it that the action you take is stuck in <not reported> state? Or do a good portion of computers in the console appear greyed out with last report times of more than 45 minutes (or more) ago?

Hi Strawgate, In state.

I mean “not reported” state.

Please watch this:

Slide deck posted here:

http://www-01.ibm.com/support/docview.wss?uid=swg27046281

And consider this:

http://www-01.ibm.com/support/docview.wss?uid=swg21505835

Thanks a lot BigFixNinja!

We’re going to check provided info.