Can't change Web Reports user passwords or names

(imported topic written by amelgares)

I’m not sure when this changed, but I no longer see an option to reset passwords or names for Local web reports accounts. This is on 9.1.1088.0. Does anyone else on the same version see this?

log into Web Reports with an admin user account

Click on Administration > User Management

Click on a local user account name link in the Login column

I created a fresh local test account and assigned it the Normal role. This is what I see:

View User: test

Logon name:

test

Full name:

test

Assigned roles:

Normal

Inherited roles:

Administrator

( )

Normal

( )

Read-only

( )

That’s it. No password reset link and no way to change the name of the local account. Anyone else get this?

(imported comment written by Niraj Kumar Mishra)

HI,

Are you trying to reset password using this Normal assigned role user ? Then you can’t find option to reset the password. But once you login using Administrator role user and go to Administration > user management > click on any user for which you want to change the password. I am attaching the snapshot for the same.

Thanks and Regards

Niraj Mishra

(imported comment written by amelgares)

Upgrading our server/web reports to version 9.1.1117 has restored the UI to change local web reports account passwords.