SOLVED: Can not download anything from support.bigfix.com

Hi @Steve and @AlanM,

I’ve been trying to download the latest Bigfix Installation Generator setup files from the Bigfix download site but the link for it (as well as for the individual component downloads) lands to an HTTP 404 page.

Could you look into this please? I really need to download the latest setup files.

Thanks.

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Do you mean from here? : http://support.bigfix.com/bes/release/9.2/patch6/

I get the same thing actually when going here: http://software.bigfix.com/download/bes/92/BigFix-BES-9.2.6.94.exe

I was going to suggest using the Install Generator 1 version back instead, but I’m actually getting an error when I try to download ANYTHING.

Having someone look at it now.

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OK, so looked to have been a slight issue with the round robin DNS. Fixed. Probably need to wait for the changes to propagate to the Internet caches.

I’ll check the links again in 30 minutes to confirm resolution.

Thank you Mr. Shea!

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Confirmed resolved.

From my machine:

Flushed DNS cache from command line:

C:\> ipconfig /flushdns

Cleared browser cache and reloaded browser page.

Test download from the site and it worked.

Please also confirm on your ends.

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Hi @BigFixNinja,

I confirm the issue to be resolved at my end as well.

Thanks a ton!

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